Shipping Policy

Last updated: July 13, 2026

This Shipping Policy explains how we process and ship orders placed on eluxurybedding.com. It applies to all orders unless otherwise noted on a specific product page.

1. Order Processing Time

Orders are typically processed and shipped within 1–2 business days of purchase. Orders placed on weekends or holidays are processed the next business day. During high-volume periods (such as clearance sales or holidays), processing may take slightly longer.

2. Shipping Rates

We offer free standard shipping with no minimum order requirement on all orders shipped within the contiguous United States, unless otherwise stated on a specific product page.

3. Delivery Estimates

Once shipped, most orders arrive within 2–3 business days via standard shipping. Delivery times are estimates provided by our shipping carriers and are not guaranteed. Actual delivery times may vary based on your location, weather, carrier delays, or other factors outside our control.

4. Order Tracking

Once your order ships, you will receive a confirmation email with tracking information so you can follow your package’s progress. If you do not receive tracking information within 3 business days of placing your order, please contact us.

5. Shipping Destinations

We currently ship to addresses within the United States. If you need delivery outside the U.S., please contact us before placing your order to confirm whether we can accommodate your request.

6. Shipping Address Accuracy

Please double-check your shipping address at checkout. We are not responsible for orders delayed, misdelivered, or lost due to an incorrect or incomplete address provided by the customer. If you notice an error after placing your order, contact us immediately — we cannot guarantee a change once an order has entered processing.

7. Lost, Delayed, or Damaged Packages

If your order is lost or significantly delayed in transit, please contact us so we can investigate with the carrier. If your order arrives damaged, please contact us within 48 hours of delivery with photos of the damaged item and packaging so we can resolve the issue quickly.

8. Multiple Items & Split Shipments

Orders containing multiple items may occasionally ship in separate packages, arriving on different days, depending on product availability and warehouse location. You will not be charged extra for split shipments.

9. Questions About Your Order

If you have any questions about the status of your shipment, contact our customer care team: